Shipping policy

[Your Store Name] Shipping Policy


Thank you for visiting and shopping at PFD Toys & Collectibles. The following are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
All orders are processed within 1 to 3 business days after receiving your order confirmation email.
  • Orders are not typically processed or shipped on weekends or holidays.
  • You will receive a separate email notification when your order has officially shipped.
Domestic Shipping Rates and Estimates
We calculate all shipping charges dynamically based on live carrier rates:
  • Shipping Cost: All shipping costs are calculated dynamically and displayed at the time of checkout.
  • Delivery Estimates: Delivery timelines depend entirely on the United States Postal Service (USPS).
  • Delays: Please note that carrier delays may occasionally happen due to high volume, weather, or postal disruptions.
International Shipping
We support international shipping to select destinations:
  • Rates & Availability: Available international locations and specific shipping costs will be displayed at the time of checkout.
  • Duties and Taxes: Your order may be subject to import duties and taxes (including VAT). These charges are incurred once a shipment reaches your destination country. PFD Toys & Collectibles is not responsible for these charges. All custom fees, import fees, or Delivered Duty Unpaid (DDU) fees are the sole responsibility of the customer.
Tracking, Damages, and Lost Packages
We utilize standard fulfillment systems to help secure your delivery:
  • Order Tracking: When your order ships, our store will automatically generate a tracking number. You will receive this via email to monitor your package transit status. Please allow 48 hours for tracking details to update on the USPS website.
  • Damaged Items: If your order arrives damaged, please save all packaging materials and damaged goods. Contact us immediately with your order number and clear photos of the item's condition, so we can help you contact USPS.
  • Lost Packages: If your tracking history shows no movement or says "delivered" but you have not received it, we can help you open an investigation with USPS.
Questions and Customer Support
If you experience any shipping delays, delivery issues, or have questions about your order status, we are here to help. Please reach out to us directly through the Contact Us page right here on our website.